Conference Services Evaluation Form

Please take a few minutes to complete the following evaluation. The responses provided will be used to assist us in continuing to improve our services. If you would like to speak to a staff member about your experiences, please indicate so at the end of the evaluation. Thank you for your time and honesty.

Name (Optional):

Phone Number (optional):

Title of Event: *

Date(s) of Event: *

 Please use the following scale with rating our services. Select the number that corresponds to your response.

Excellent; Above Average; Good; Fair; Poor; Not Applicable

Conference Office

Staff provided input and suggestions: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Staff was knowledgeable: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Policies and Procedures Manual: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Letter of Agreement (Contract): * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Conference Assistant Staff: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Comments:

Meeting Facilities

Was the room set up correctly?: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Appearance/Cleanliness: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Air/Heat: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Room size: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Comments:

Audio-Visual Equipment (If Applicable)

Condition of equipment: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Staff assistance: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Equipment set up: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Availability of equipment: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Comments:

Parking Services

Availability: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Convenience: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Visitor Deck parking: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Comments:

Food Service (If Applicable)

Presentation/Set Up: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Menu Selections: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Quality of food: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Temperature of food: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Courteousness of staff: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Hours of service: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Overall rating of services: * 5=Excellent4=Above Average3=Good2=Fair1=PoorNA=Not Applicable

Comments:

Overall

What was the most enjoyable aspect of your event:

What was the least enjoyable aspect of your event:

Do you have any suggestions for improving our services: